Advice

   

Please only use Original Accessories* with your mobile (chargers, batteries…): using adaptable or non-conforming accessories can cause irreversible damages to your product and automatically invalidates your warranty.

*Original Accessories are the ones supplied by the Manufacturer of your product.

  Keep your mobile in a cool dry place. Avoid contact with any liquid (rain, steam, sweat…): the oxidation of the electronic boards that can result from such contact is a non-repairable damage, and is not covered by the Manufacturer's warranty.

  Beware of salt! Do not put your mobile in sand and avoid contact with any salty environment since salt creates irreversible oxidation of electronic boards.

  Watch temperature differences! In particular, avoid leaving your phone in your car in the sun in Summer …

  Avoid shocks. Your mobile phone is a sensitive product and, like any other hi-tech electronic product, it is relatively fragile (watch in particular the LCD and antenna). Be informed that breakages are generally not covered by the Manufacturer's warranty. Therefore avoid shocks and protect your product with a leather case for example.

  Recharge your battery when it is empty: only Lithium-Ion batteries do not suffer from the so-called " memory effect ". For other types of batteries, we advise you to totally discharge your battery before putting it on charge. To recharge your battery before it's empty can create a memory effect that will penalise its autonomy.

  Do not try to open your product: none of the electronic circuits inside are user-repairable. Send it for repair to an accredited professional. You can use our returns procedure. Opening your product automatically invalidates the Manufacturer's warranty.